Customer Service Outsourcing
Thanks to our multichannel platform, at LinkSolution we provide customer care services through different communication channels in our call center.
We train our agents to handle the latest technology in the market so that we can offer top-quality services. In addition, in our customer service center, all representatives are carefully selected and trained to provide cordial and professional attention. They also have a delivery profile and vocation for service that guarantees customer satisfaction.
Benefits of having our Contact Center for Your Company
Interest
The interest of our representatives and agents is genuine, you can count on them to serve your company’s clients and effectively achieve the objectives.
Speed
We train our representatives in advance to maintain quick and effective responses during calls.
Knowledge
All representatives have the necessary knowledge of each of your company’s services and products.
Ability
We have front and back-office management to manage the relationship with Clients.
Focalización
Aportamos valor al Cliente a través de la gestión de interacciones intrincadas.
Transparency
When connecting with the client, we always try to solve the problems in time and in the right way.
Our offices and Contact Center
Customer Service
We tailor our procedures according to each client’s needs. All of our Customer Care agents handle complaints, attend to the customer, and establish the issue. If necessary, the customer is then directed to the appropriate department. This process is made possible by our IT team’s correct management of the internal system, which modifies and adapts the systems according to each client’s requirements, providing LinkSolution with a competitive advantage. Your company is not only acquiring trained personnel but also a development sector capable of making modifications according to your needs.
We offer a variety of customer service options. If the service involves complaints of any kind, each one is always treated as a special case, and we provide the appropriate follow-up to ensure a positive outcome at the end of the process.
Why choose us?
To provide a competitive advantage, we offer all the essential tools and resources for your company, regardless of its size, to have a call center to handle your customers.
Many customers trust LinkSolution’s proposals to carry out their tasks and achieve their goals. In addition to having a specialized customer service center with qualified agents, several companies hire our services for phone surveys, sales, debt management, and other services we offer from our specialized center in Buenos Aires, Argentina. It is thanks to the expansion of communications that several foreign companies hire our services.
If you want to learn more about our professional services, do not hesitate to contact us. LinkSolution is one of the leading Contact Center companies in Argentina. We are at your service to learn about your project and collaborate on customer service management, always maintaining the goal of satisfying your needs and those of your customers.
If you want to learn more about our professional services, do not hesitate to contact us. We are experts in various sectors and industries, from call center services for telecommunications companies to contact center services for healthcare companies. LinkSolution is one of the leading Contact Center companies. We are at your service to learn about your project and collaborate in customer care management, always maintaining the goal of satisfying your needs and those of your clients under ISO 9001:2015 standards.
They are not just solutions
LinkSolution is committed to the quality of the services offered, which allows us to offer differential products in the field of Contact Center outsourcing, Technology, Management of turnkey operations, consulting, CRM, ITIL, implementing on each occasion the tools of most up-to-date management..
Marcelo Diaz, Presidente, LinkSolution